Research Conversations

Posted on Thursday, September 15, 2016

The School of Information Studies welcomes you to the the first Research Conversation of the season:

Title: "The plight of the consumer in Canada’s diffuse and dizzying mobile marketplace"

Presented by  Lora Hamilton, Sean Grassie JD (Students) and Mary Cavanagh (ÉSIS) and Marina Pavlovic (Law) 

Date: 22 September 2016

Time: 12:00 to 13:30

Place: Arts-MHN 509, 70 rue Laurier East  

Abstract

In studying consumers’ everyday information seeking practices with “unperceived and perceived injurious experiences,” this project expands the “continuum of service approach” by mapping the “front end” of the formal legal system. This project breaks new ground in legal information seeking and rights consciousness by building capacity in core groups—public libraries, public legal education organizations, and consumer organizations. Come hear more about our early findings related to the ‘mystery shopper’ phase of this project.

See also: the full poster.

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