Associate Professor, School of Information Studies

2009 – PhD, Faculty of Information, University of Toronto
1986 – Master of Library and Information Science, University of Western Ontario
1985 – BA, English, University of Regina

55 Laurier Avenue East, Room 11104

Office: 613-562-5800 ext. 7376

Work E-mail:


Member of the Faculty of Graduate and Postdoctoral Studies and thereby authorized to supervise theses.

I teach in areas of organizational change, including knowledge management and organizational learning, evaluation of information programs and services, information ethics, and research methods. My research interests are in the areas of actor-networks, practice theory and organizational learning, the institutionality of libraries, and social information relationships and interactions. My teaching and the ongoing discussions across the research and information communities in which I participate continue to shape this research program.

I have always liked teaching, perhaps because I also like being a student. While I believe I have something to offer in all of the courses I teach, I also believe there is more for me to learn. My teaching goal is to inspire students to find and experience their own “ah-hah” moments in the course. I try to facilitate these moments by combining knowledge of theory, practice and personal experience.

I try to follow students’ curiosities to discover the important patterns in the puzzles of learning, reading, talking, and writing around the various course themes.  I am a strong advocate of the writing process and of the printed word – I work with the basics — reading, writing, and discussing critically.

Fields of Interest

  • Institutionality of the public library
  • Practice-based organizing and managing
  • Integrated information management and evaluation
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