Full Professor, Department of Communication and Interim Chair

1993 – Ph.D. in Communication, Concordia University
1989 – M.A. in Communication, State University of New York at Buffalo
1987 – B.A. Honours in Communication, University of Ottawa, Magna Cum Laude

DMS, 55 Laurier Avenue East, Room 11101

Office: 613-562-5800 ext. 3836

Work E-mail:

Jenepher Lennox Terrion


Member of the Faculty of Graduate and Postdoctoral Studies and thereby authorized to supervise theses.

Member of the Interdisciplinary Research Group in Organizational Communication (IRGOC)

Senior Researcher, Centre for Research on Educational and Community Services.

Winner, Capital Educator’s Award, Ottawa Network for Education, 2013

Recipient, Award for Excellence in Teaching, University of Ottawa, 2012

Recipient, Faculty of Arts Distinguished Teaching Award, University of Ottawa, 2012

Ongoing research

In 2012 I was named a University of Ottawa Chair of University Teaching. In this role, I am conducting a multi-year study of excellence in the large class. My research seeks to assess the degree to which highly rated professors of large classes demonstrate teacher immediacy—the verbal and nonverbal communication used by professors to build connection with students—and to catalogue how they do it.

Selected publications


Ferguson, S. & Terrion, J. Lennox (2014). Communication in Everyday Life: Personal and Professional Contexts, Toronto: Oxford University Press Canada.

Chapters in Books

Bujaki, M., Terrion, J. Lennox, Mavriplis, C., & Moreau-Johnson, F. (2012). Group mentoring programme for mid-career women associate professors, in D. Clutterbuck and K. Paulson, (Eds.). Successful Diversity Mentoring Programmes: A Global Casebook, pp. 76-82. New York, NY: Open University Press/McGraw-Hill.

Terrion, J. Lennox (2012). Student peer-mentors as a navigational resource in higher education. In S. Fletcher and C. Mullen (Eds.) The SAGE Handbook of Mentoring and Coaching in Education, pp. 383-395. Thousand Oaks, CA: SAGE.

Articles in Refereed Journals

Kravets, O. & Terrion, J. Lennox. (In press). Social skills training for youth in treatment for Substance Use Disorder Annual Review of Addictions and Offender Counseling: Best Practices III. 36 pp.

Montgomery, N. D. & Terrion, J. Lennox. (2016). Tensions along the path towards mental health literacy for new immigrant mothers: Perspectives on mental health and mental illness. International Journal of Mental Health Promotion, 18(2), 83-94. doi: 10.1080/14623730.2016.1154480

Terrion, J. Lennox, O’Rielly, S. & Rocchi, M. (2016). Social competence of adolescents in residential substance abuse treatment. Journal of Child and Adolescent Substance Abuse, 25(4), 280-191. doi: 10.1080/1067828X.2015.1037515

Shaw, J., Kominko, S.*, & Terrion, J. Lennox. (2015). Using LectureTools to enhance student-instructor relations and student engagement in the large class, Research in Learning Technology, 23: 27197 -

Gandy, J. & Terrion, J. Lennox. (2015). Journalism and suicide reporting guidelines in Canada: Perspectives, partnerships and processes, International Journal of Mental Health Promotion, 17(5), 249-260, DOI: 10.1080/14623730.2015.1077613

Terrion, J. Lennox, Rocchi, M., & O’Rielly, S. (2015). The relationship between friendship quality and antisocial behavior of adolescents in residential substance abuse treatment. Journal of Groups in Addiction & Recovery, 10(2), 141-162. DOI :10.1080/1556035X.2015.1034823

Terrion, J. Lennox (2015). A communication model of relational pathways into and out of adolescent substance use disorder. Journal of Child & Adolescent Substance Abuse, 24(1), pp. 54-65. DOI 10.1080/1067828X.2012.761168

DeLenardo, S. & Terrion, J. Lennox (2014). Suck It Up: Opinions and attitudes about mental illness stigma and help seeking behaviour of male varsity football players. Canadian Journal of Community Mental Health, 33(3): 43-56, 10.7870/cjcmh-2014-023

Terrion, J. Lennox (2014). Building recovery capital in recovering substance abusers through a service-learning partnership: A qualitative evaluation of a communication skills training program. Journal of Service Learning in Higher Education, 3, 47-63. www.ulsystem/JSLHE

George, P., Terrion, J. Lennox, & Ahmed, R. (2014). Reproductive health behaviour of Muslim immigrant women in Canada. International Journal of Migration, Health and Social Care, 10(2), 1-14.

Lagacé, M. & Terrion, J. Lennox (2013). Dirigeants et cadres : Briser le plafond d’argent  par de saines pratiques communicationnelles avec les seniors? Gestion: Revue internationale de gestion, 38(2), 30-37.

Terrion, J. Lennox (2013). The experience of post-secondary education for students in recovery from addiction to drugs or alcohol: Relationships and recovery capital. Journal of Social and Personal Relationships, 30(1), 3-23. See for video of this paper.

Conference Papers and Invited Presentations

Terrion, J. Lennox. (2016, May 25). Keynote Address: Building the Student-Instructor Relationship in the Large Class: What's in it for Professors and Students? Annual Kesarwani lecture, University of Ottawa.

Shaw, J., Terrion, J. Lennox, & Mavriplis, C. (2015, Nov. 20). The Effectiveness of Negotiation Skills Training in Advancing the Status of Women in Science and Engineering: An Evaluation of CWSE-ON's Negotiation Skills Training Workshop. National Communication Association Annual Convention, November 19-22, 2015, Las Vegas, NV. Top Four Paper Award (Training and Development Division)

Terrion, J. Lennox (2015, August 13). Keynote Address, New Professors Orientation Program, University of Ottawa, Ottawa, ON.

Terrion, J. Lennox (2015, June 9) Valorisation de l’enseignement : Les chaires en enseignement universitaire de l’Université d’Ottawa. Keynote speaker, Journées de la pédagogie universitaire, Université du Quebec à Montréal.

Terrion, J. Lennox (2014, December 3). Building Student-Instructor Relationships in the Large Class: The Role of LectureTools. Keynote speaker, Excellence in Teaching Series, Faculty of Arts, University of Ottawa.

Terrion, J. Lennox, O’Rielly, S. & Rocchi, M. (2014, May 24). Social Competence in Adolescents in Residential Treatment for SUD. International Communication Association Annual Convention, May 22-26, 2014, Seattle, Washington.

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