Help Desk
Help Desk

Are you having a hard time navigating the different online course platforms? Is Brightspace, Zoom, Teams, or Adobe Connect giving you a headache?

The Virtual Help Desk is an online learning support service for students of the Faculty of Arts. Our team is here to help you navigate the digital world of the University of Ottawa and solve the various technical challenges you may face while taking online courses.  


To contact us, please call 613-562-5365* or  send us an email at


* Please leave us a detailed voicemail message (with your full name and email address) so that we can get back you as soon as possible.



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